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View Full Version : Problem with mailbox "Dungeon Historial Ranking Reward"



Marcel0x
December 29th, 2017, 10:50 PM
Date & Time bug occurred: 22:00 (GTM-3)

Description: I can't claim the "dungeon historial ranking reward" in the mailbox

Steps on how you can recreate this bug:
I finished the dungeon "Hukou Ruins" in 9th place and they sent me a message that I could claim a blue item. then reading that getting to the first place could get a better item I decided to try to get it,
getting the first place I decided to claim both awards from the mailbox but at the time of claiming them, this message comes out "[System] Server data abnormal, operation failed"

Other information:
Screenshot(s)/Video(s):https://i.imgur.com/BUIGMH2.jpg

314Essie314
December 30th, 2017, 02:08 PM
I have the same issue. Though, when I look at the attached reward in the mail it seems to me that the item does not exist to the game or something.

Redixhaa3nL7J26
January 2nd, 2018, 05:20 PM
Yep, same here

ZenDragoon
January 4th, 2018, 06:19 PM
Thank you so much reporting this bug. I'll be submitting this bug to the developers tomorrow.