View Full Version : Problem with mailbox "Dungeon Historial Ranking Reward"

December 29th, 2017, 09:50 PM
Date & Time bug occurred: 22:00 (GTM-3)

Description: I can't claim the "dungeon historial ranking reward" in the mailbox

Steps on how you can recreate this bug:
I finished the dungeon "Hukou Ruins" in 9th place and they sent me a message that I could claim a blue item. then reading that getting to the first place could get a better item I decided to try to get it,
getting the first place I decided to claim both awards from the mailbox but at the time of claiming them, this message comes out "[System] Server data abnormal, operation failed"

Other information:

December 30th, 2017, 01:08 PM
I have the same issue. Though, when I look at the attached reward in the mail it seems to me that the item does not exist to the game or something.

January 2nd, 2018, 04:20 PM
Yep, same here

January 4th, 2018, 05:19 PM
Thank you so much reporting this bug. I'll be submitting this bug to the developers tomorrow.