PDA

View Full Version : ALL Guys Help me PLss.....(cant Login)



RxHimalaya
January 4th, 2011, 02:35 AM
Somebady can help me

http://i418.photobucket.com/albums/pp267/wanksmc1/untitled-1.jpg?t=1294126400

sory my english very2 bad... ty to all staff...

Victorm1998
January 4th, 2011, 03:10 AM
restart the game,
-check your internet
-check the windows firewall
-check your proxy
-check your anti vir
-if you're using win 7, run as admin
if nothing of this above work with you, call me, i will provide another solutions

RxHimalaya
January 4th, 2011, 03:21 AM
i try this guide same oso n cant find NET frame 3.5 sp1

I decided to create a bit of a centralized post, or FAQ for problem solving as there is starting to be a trend of repeat posts, some of which have already been solved. I would like to ask the help of the GM's and MOD's to help keep this thread organized as new problems are found and appended to the original post.

The purpose of this thread is to help those who are having problems getting the game started.

If you have a problem that is not as described in this thread, or something that is not mentioned, please reply to this thread giving as much detail to the problem as you can.

"Disconnected from gateway please login again"
The server is offline. You are most likely trying to connect to the server during maintenance.
[Reminder] Regular Scheduled Maintenance (http://forum.subagames.com/showthread.php?t=20179)

Error: Update failed, please contact the service administrator.

There is a couple fixes for this problem. Most people have been able to resolve this by simply restarting the game after this message. Sometimes it can take 4-5 tries of restarting the game before it is successful. This method applies also if you have 100% of the update, but it still states that its failed. Don't worry, the update will continue from where it left off, it will not start over.

If you have tried the above method and after 6+ tries it just wont work. Then you can try the manual patch which can be found in the follow link. Just scroll down to the latest file version, save it to your computer and once it's finished downloading, run the manual patch.
Follow these steps and be sure to choose the newest patch: [ How to Fix ] Update failed. Please contact server administrator. (http://forum.subagames.com/showthread.php?t=21881)

If you are STILL having a problem updating after trying all of the above, then the last resort is to uninstall the game, delete all of the left over file contents from your computer, and start with a fresh install. Hopefully you do not have to go this far, but when all else fails, it's a last resort.

-

Error: ID or password cannot be blank.

1) Some users have been able to fix this problem by right clicking the application and choosing Run As Administrator...

2) Does your username (login name) have 5 or more characters? If not, try creating a new account and be sure it has 5+ character in the name.

3) If the above have not fixed your problem. Please review this thread on how to send a ticket to support.
How To: Send a ticket to support (http://forum.subagames.com/showthread.php?t=18963)

-

What? My Login & Password don't work?
If you have made sure of the obvious (caps lock is off, spelling is correct, etc) then you will have to contact support. Unfortunately no one in the forums is going to be able to assist you with this. Here is a guide on how to contact support: How To: Send a ticket to support (http://forum.subagames.com/showthread.php?t=18963)

-

"Attempting to connect to service", But never does... OR Error message, "The application failed to initialize properly (0xc0000135). Click on OK to terminate the application."

Fix: Most have been able to resolve this issue by installing or re-installing .NET Framework 3.5 SP1. You can remove this framework by uninstalling it using Add/Remove Programs. To download it again, use this direct link:
Download details: Microsoft .NET Framework 3.5 (http://www.microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en)

-

My screen is completely black after I log in.

Fix: Many have resolved this issue by updating their video drivers. If you require help on updating your video driver and finding the exact link for your operating system. Follow these steps:
START->Run
type in "dxdiag" and hit <enter> (note: do not include the quotes)
There will be a button that says "Save All Information" save the file to your desktop to find it easily.
Open the file (it's kind of big) and copy all of the contents and paste the contents in your reply, be sure to start the reply with your problem. It will be hand if you copy the contents into quote tags.

-

I have downloaded the game, but I can't run the setup.

Fix: Be sure to right click the setup file and choose "Run as Administrator"

-

I can't play in full screen

Fix: Follow the steps above to update your video drivers.

-

While trying to run the setup, I get an error that looks like it's in another language. Or I get an error that says something about corrupt files, or "Not a valid win32 application."

http://oi51.tinypic.com/a2d4i0.jpg

As described here: Information Regarding Installation Problems (http://forum.subagames.com/showthread.php?16932-Information-Regarding-Installation-Problems)

There was likely a problem when you downloaded the file. The best solution is to re-download the file using another mirror/download site. For more information please click the above link.

-

Error I3: an error occurred when connecting to the server

There are a few fixes for this specific error, please try these steps in order.

0) Visit https://mat.subagames.com/News.aspx with Internet Explorer. If you get a security certificate error, you need to download and install this: Update for Root Certificates [August 2010] (KB931125) (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=f5eff286-5412-4d7f-81b2-3a1418a4f8b9)
Install it, restart your computer, and try MAT again.

1) This seems to be a problem that is preventing you from accessing secure internet connections. Please download and install this file from Microsoft. Download details: Update for Root Certificates [August 2010] (KB931125) (http://www.microsoft.com/downloads/en/details.aspx?FamilyID=f5eff286-5412-4d7f-81b2-3a1418a4f8b9&displaylang=en)
Reboot your computer and try again.

2) Also, you can try changing the compatibility from which the game runs. Do this by Right clicking on the MATonline game, go to Properties, then you will see the compatibility options. Try a few different options there.

3) If you are still having this problem after successfully installing the above file and rebooting, then just as many others have found, it could be a problem with malware blocking you access. Review this post on how to clean your computer of malware.
Error I3: an error occured when connecting to the server? (http://forum.subagames.com/showthread.php?t=16975&p=187221#post187221)

4) Something else you could try to fix this is by installing or re-installing .NET Framework 3.5 SP1. You can remove this framework by uninstalling it using Add/Remove Programs. To download it again, use this direct link:
Download details: Microsoft .NET Framework 3.5 (http://www.microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en)

5) If you have tried all of the above steps are still are having problems. Please contact support. Here's is a guide on how to do that.
How To: Send a ticket to support (http://forum.subagames.com/showthread.php?t=18963)

-


My microphone isn't working in game, but it works fine with other programs.

1) If you are using Windows Vista, try running the game as Administrator.

2) Windows 7 users click here: Help with mic (http://forum.subagames.com/showthread.php?t=19646&p=216873#post216873)

3) Windows XP users click here: Help with mic (http://forum.subagames.com/showthread.php?t=19646&p=216883#post216883)


--

If any of these fixes have resolved your issue, please let us know by replying to this thread. If you are having a problem that is not described in this thread. Please create a new thread or reply to this one giving as much information as you can.

RxHimalaya
January 4th, 2011, 03:22 AM
cant Work T_T Help mee


restart the game,
-check your internet
-check the windows firewall
-check your proxy
-check your anti vir
-if you're using win 7, run as admin
if nothing of this above work with you, call me, i will provide another solutions

Fervid
January 4th, 2011, 07:40 AM
cant Work T_T Help mee

The download link for .Net framework is found in that thread. The green text. Here it is again.

Download details: Microsoft .NET Framework 3.5 (http://www.microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en)

RxHimalaya
January 4th, 2011, 11:03 PM
The download link for .Net framework is found in that thread. The green text. Here it is again.

Download details: Microsoft .NET Framework 3.5 (http://www.microsoft.com/downloads/details.aspx?FamilyId=333325FD-AE52-4E35-B531-508D977D32A6&displaylang=en)

Page load Error.... i check My computer already have NET framework 3.5 sp1 ..

Fervid
January 4th, 2011, 11:16 PM
Page load Error.... i check My computer already have NET framework 3.5 sp1 ..

ok since you are getting so many issues, more specifically Page Load Error on that link, I'm 100% sure you have malware on your computer.

You said you tried everything in the FAQ thread, but you must have accidently skipped over this, because it's describing EXACTLY your symptoms.

Please review this again, and follow the steps exactly. Its the only way, other than a complete re-install of your operating system, that you're going to get MAT to work.

Error I3: an error occured when connecting to the server? (http://forum.subagames.com/showthread.php?t=16975&p=187221#post187221)

RxHimalaya
January 4th, 2011, 11:19 PM
ok since you are getting so many issues, more specifically Page Load Error on that link, I'm 100% sure you have malware on your computer.

You said you tried everything in the FAQ thread, but you must have accidently skipped over this, because it's describing EXACTLY your symptoms.

Please review this again, and follow the steps exactly. Its the only way, other than a complete re-install of your operating system, that you're going to get MAT to work.

Error I3: an error occured when connecting to the server? (http://forum.subagames.com/showthread.php?t=16975&p=187221#post187221)

Ok i try more ty FERVID

RxHimalaya
January 5th, 2011, 12:40 AM
ok since you are getting so many issues, more specifically Page Load Error on that link, I'm 100% sure you have malware on your computer.

You said you tried everything in the FAQ thread, but you must have accidently skipped over this, because it's describing EXACTLY your symptoms.

Please review this again, and follow the steps exactly. Its the only way, other than a complete re-install of your operating system, that you're going to get MAT to work.

Error I3: an error occured when connecting to the server? (http://forum.subagames.com/showthread.php?t=16975&p=187221#post187221)

realy lol so many malware at my PC trojan n Worm many T_T
how can i remove it ?
i don have antivirus...

Fervid
January 5th, 2011, 07:45 AM
realy lol so many malware at my PC trojan n Worm many T_T
how can i remove it ?
i don have antivirus...

Just use one of the two programs listed in that thread.

RxHimalaya
January 5th, 2011, 11:27 PM
Just use one of the two programs listed in that thread.

what u mean ? use Ad-Aware Free Internet Security OR Malwarebytes Anti-Malware
i use Anti-Malware this program eat my file T_T...
n i use this two program cant login oso...

This my log Thread ... can fix this for me

Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org

Database version: 5461

Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

1/1/2007 12:33:04 AM
mbam-log-2007-01-01 (00-32-47).txt

Scan type: Quick scan
Objects scanned: 133628
Time elapsed: 4 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 3
Registry Values Infected: 4
Registry Data Items Infected: 8
Folders Infected: 0
Files Infected: 87

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\dttkh (Worm.Conficker) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\amsint32 (Virus.Sality) -> No action taken.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es\abp470n5 (Virus.Sality) -> No action taken.

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Run\Windows MSN (Backdoor.Bot) -> Value: Windows MSN -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Value: NoFolderOptions -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Policies\Explorer\ForceClassicControlPa nel (Hijack.ControlPanelStyle) -> Value: ForceClassicControlPanel -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Policies\Explorer\NoFolderOptions (Hijack.FolderOptions) -> Value: NoFolderOptions -> No action taken.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Explorer\Advanced\Start_ShowHelp (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Policies\Explorer\NoFind (PUM.Hijack.Find) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Policies\System\DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\Curre ntVersion\Policies\System\DisableRegistryTools (PUM.Hijack.Regedit) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> No action taken.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\Advanced\Folder\Hidden\SHOWALL \CheckedValue (PUM.Hijack.System.Hidden) -> Bad: (0) Good: (1) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\WINDOWS\system32\01C.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\01.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\010.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\011.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\012.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\013.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\014.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\015.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\016.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\017.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\018.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\019.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\01A.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\01B.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\01D.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\01E.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\01F.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\02.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\020.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\021.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\035.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\049.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\022.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\023.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\024.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\025.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\026.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\027.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\028.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\029.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\02A.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\02B.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\02C.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\02D.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\02E.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\02F.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\03.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\030.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\031.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\032.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\033.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\034.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\036.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\037.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\038.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\039.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\03A.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\03B.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\03C.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\03D.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\03E.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\03F.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\04.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\040.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\041.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\042.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\043.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\044.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\045.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\046.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\047.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\048.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\04A.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\04B.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\04C.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\04D.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\04E.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\04F.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\05.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\06.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\07.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\08.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\09.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\0A.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\0B.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\0C.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\0D.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\0E.tmp (Worm.Conficker) -> No action taken.
c:\WINDOWS\system32\0F.tmp (Worm.Conficker) -> No action taken.
c:\documents and settings\networkservice\local settings\temporary internet files\Content.IE5\AX4BHTIW\lskcinta[1].jpg (Extension.Mismatch) -> No action taken.
c:\windows\linkinfo.dll (Trojan.Alman) -> No action taken.
c:\program files\common files\microsoft shared\DAO\MSN.msn (Backdoor.Bot) -> No action taken.
c:\documents and settings\user\my documents\My Music\new song.lagu (Backdoor.Bot) -> No action taken.
c:\documents and settings\user\my documents\my secret.fold (Backdoor.Bot) -> No action taken.
c:\WINDOWS\system32\dxdiag.com (Backdoor.Bot) -> No action taken.
c:\WINDOWS\system32\msconfig.com (Backdoor.Bot) -> No action taken.
c:\WINDOWS\system32\drivers\jojgej.sys (Virus.Sality) -> No action taken.

Fervid
January 6th, 2011, 07:55 AM
Quite frankly. You need to have a professional look at your computer and clean out the viruses/malware. Because you don't know what you're doing and you could easily make things worse for yourself. You have a LOT of viruses and other malware. And things are going to get worse for you, because you have backdoors. Meaning anyone that wants to, can access your computer and compromise your files. I wouldn't even be as concerned anymore about getting M.A.T. to work, rather worried about personal files on your computer.

Seek professional help immediately.