View Full Version : Search the site disappeared for no apparent reason

September 2nd, 2013, 07:52 AM
after logging in at 6h15pm-pt1 GMT +07:00 wyvert bracelets +12 spec mechanician gone.
AD please please help me find this stuff!: (

September 2nd, 2013, 09:32 AM
Hi there,

Worry no more! I've experienced this lost item before, due to disconnection everything in my inventory were gone, so If you'll send a ticket to the Support Team, you'll have your bracelets recovered.

If you don't know how to send a ticket then I can guide you,

Since this is item related, you can go to this link: https://subagames.com/SupportPage.aspx/account-related/account-missing-item-s-/account-pt1-missing-item-s-/pt1-other-missing-item-s-

Fill up every information you have, like when it was missing, your lost item and your ip address there and etc. After you are done filling up everything, send the ticket.

Now to know your support ticket status whether the Support Team replied to your ticket or not, you can check it here: https://subagames.com/ticketSystemUI.aspx

You can see your ticket from there, you should able to see your ticket status, If you'll see a message on your ticket status "Open" then that means the Support team haven't replied yet, If you'll see "Replied" then that means they already responded on your ticket, with that they should tell you something about your item whether it will be recovered or not, but believe me, they will recover your item, so don't worry.

Hope that helps! :) If you have some questions please do give me a private message or reply on this thread. ;)

September 2nd, 2013, 08:23 PM
thank you very much for this indication.
I finished and sent!