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View Full Version : Marketplace wont open :(



Banarna
April 9th, 2014, 03:27 PM
Im trying to access the market place so i can buy a few things but it doesnt open in game
I need this problem fixed asap please
Char name : RougeDemon

EthereaI
April 9th, 2014, 06:11 PM
Which Game is this ?

RougeDemon
April 9th, 2014, 09:53 PM
Which Game is this ?



9Dragons ....

Jamie9d
April 13th, 2014, 05:31 AM
Have you fixed the issue yet Rouge?

LeeDinWang
May 11th, 2014, 09:38 AM
Same problem. I cant access Market in game (9dragons).
Any support?

Thanks

Jamie9d
May 13th, 2014, 08:23 PM
Are you both seeing a white blank item mall when you try to open it?

Tykoon17
May 13th, 2014, 10:49 PM
I also have the same problem on my computer here's a picture of how it looks like
http://s14.postimg.org/vcqec3l25/New_Bitmap_Image.jpg (http://postimg.org/image/vcqec3l25/)


However it works perfectly fine when I'm on my laptop.

EternalSonata
May 14th, 2014, 04:44 AM
Is that related to internet explorer or the default browser like the other publishers ? Try to Reinstall and config it.

Jamie9d
May 14th, 2014, 06:43 AM
You could try resetting your internet browser settings to default. You could also try changing your DNS.

How to reset Internet Explorer settings (http://support.microsoft.com/kb/923737/en-gb)
9 Dragons: Best Action MMORPG - [Resolved] GameGuard/Launcher Issue Patch 303 (http://9dragons.gamescampus.com/news/noticedetail/1/6329?searchtype=&searchword=)

RagingAsura
May 14th, 2014, 09:55 AM
Jamie can you ask publisher if they can give us a direct web link to the item mall? it's stopping alot of people accessing the store. Also its really annoying how the Item Mall thing closes as soon as I click outside of the 9Dragons window, then I have to reopen the IM and browse back etc, really annoying when i want to make make notes outside of the 9D window.

Jamie9d
May 14th, 2014, 11:13 AM
Jamie can you ask publisher if they can give us a direct web link to the item mall? it's stopping alot of people accessing the store. Also its really annoying how the Item Mall thing closes as soon as I click outside of the 9Dragons window, then I have to reopen the IM and browse back etc, really annoying when i want to make make notes outside of the 9D window.

I will ask them for you now mate. I thought something was being done about making the website have the item mall. The shop window closing is something which will have to go through the developers.

Edit:

Spoke to Deimos and he hasn't heard anything about the website cash shop but he will ask his manager about that. The second issue regarding the imbalance when the event ends is being carefully discussed and Deimos has already sent emails to the developers about that one. Deimos is also going to ask the developers about the shop staying open when you click outside of the window.