View Full Version : Eternity Deco in Item Mall bugged

May 19th, 2014, 05:06 AM
Dear GMs,
I am playing character Annie, HD nuker LM1.
Yesterday 18/5/2014 I've bought an eternity Garderobe in Item Mall (8000 SP) with 2 Jade Separator (4000 SP) for my healer Marion. Here is transaction history:
1)Transactionsdetail for Order #1243
Time of purchase: 2014-05-18 12:52 PM BST
[eternity] Plum Flowers Garderobe F (1) 8000 SP

Total: 8000 SP

2)Transactionsdetail for Order #1244
Time of purchase: 2014-05-18 12:55 PM BST
Jade Separator Gold (2) 4000 SP

Total: 4000 SP

You can check my characters Transaction History (Annie's Transaction History) again for this info. I've paid 12 000 SP total, for an eternity Garderobe. And today 19-05-2014, when I've logged in my healer Marion, your warderobe changed to 4 days Garderobe, here is the picture:


I don't want to pay my 12 000 SP for an eternity, then I receive only a 4 days Garderobe. Please check and fix it as soon as possible please. When you can't do it, send me back my 12 000 SP, I can't play with so much bugs, even with the Item Mall Items, what I have to paid for them ....


May 19th, 2014, 09:04 AM
I will get Deimos or Cido to look into this immediately.

May 22nd, 2014, 01:19 PM
I've received my 4 slotted deco back today. Tyvm with your help last 3 days Jamie and Deimos, support team.
Please close this topic here :ROLLEYES: