View Full Version : Can someone please help with this problem?

January 5th, 2016, 06:12 AM
I downloaded the game Lucent Heart correctly. When I open the game and try to log in it won't proceed. I entered my SubaGames username (Not the nickname) and the password. When I click "Start" it doesn't work. It stays in the login page. I changed my password but it still won't work. My password doesn't contain any weird mark like '*'. I restarted my laptop and run it again, but the same thing happened again. I don't think it's my laptop's problem though. It runs pretty well.
If I need to re-download the game again, I will. But it takes a lot of time to download it so I really don't want to do it again.

Please, I need help.

Thanks in advance.

January 5th, 2016, 07:55 AM
The servers are currently under maintenance https://forum.subagames.com/showthread.php?t=85247&p=834149#post834149 Also to keep updated on any Updates or Maintenance follow the Facebook page of Lucent Heart https://www.facebook.com/lucentheart.subagames

When u click start look bottom left under the details it probably says Unable to Connect

January 5th, 2016, 08:11 AM
Thank you a lot! Oh yeah, and it does. I couldn't see it at first because of my taskbar. And I thought it was a fake page of Lucent Heart since there are only few likes... Thanks again!

January 5th, 2016, 08:19 AM
No problem,

Hope that the servers get back online soon.