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Thread: Missing Cash Shop Items (EXP UP)

  1. #1

    Post Missing Cash Shop Items (EXP UP)

    Hi there.. Please see attached pics.. I topped up 30k sp to buy Exp Up(100%) for 7days and other cash shop items.. When I'm about to claim it. All the other items came except for the Exp up(100%) 7days exp. I was charged 16k for it, but never get any.. It was so frustrating. Resolve this immediately. Thanks
    Purchase History (Since there's no way a player can track his own purchases, I do it manually)
    https://imgur.com/9vWiTVk

    and here's what was left after the purchase..

    Actual Remaining Balance: <blockquote class="imgur-embed-pub" lang="en" data-id="a/d6oau9Z" data-context="false" ><a href="//imgur.com/a/d6oau9Z"></a></blockquote><script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>

    Thanks in advance..

  2. #2

    Angry So far....

    these are the items redeemed so far.. still no exp up.. really trying hard to claim the exp up that was deducted to my sp .. (16k sp) up until now. Multiple times clicking item dist both Pillai and Ricarten ...

    https://imgur.com/rnIsxTD

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