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Thread: FAQ: Installation/Game Issues.

  1. #1
    Join Date
    Sep 2009
    Location
    127.0.0.1
    Posts
    10,231

    Exclamation FAQ: Installation/Game Issues.

    Versión en español aqu*
    I decided to create a bit of a centralized post, or FAQ for problem solving as there is starting to be a trend of repeat posts, some of which have already been solved. I would like to ask the help of the GM's and MOD's to help keep this thread organized as new problems are found and appended to the original post.

    The purpose of this thread is to help those who are having problems getting the game started.

    If you have a problem that is not as described in this thread, or something that is not mentioned, please reply to this thread giving as much detail to the problem as you can.

    "Disconnected from gateway please login again"
    The server is offline. You are most likely trying to connect to the server during maintenance.
    [Reminder] Regular Scheduled Maintenance

    Error: Update failed, please contact the service administrator.

    There is a couple fixes for this problem. Most people have been able to resolve this by simply restarting the game after this message. Sometimes it can take 4-5 tries of restarting the game before it is successful. This method applies also if you have 100% of the update, but it still states that its failed. Don't worry, the update will continue from where it left off, it will not start over.

    If you have tried the above method and after 6+ tries it just wont work. Then you can try the manual patch which can be found in the follow link. Just scroll down to the latest file version, save it to your computer and once it's finished downloading, run the manual patch.
    Follow these steps and be sure to choose the newest patch: [ How to Fix ] Update failed. Please contact server administrator.

    Some people have expressed that by disabling your anti-virus while trying to update resolved this issue also.

    If you are STILL having a problem updating after trying all of the above, then the last resort is to uninstall the game, delete all of the left over file contents from your computer, and start with a fresh install. Hopefully you do not have to go this far, but when all else fails, it's a last resort.

    -

    Error: ID or password cannot be blank.

    1) Some users have been able to fix this problem by right clicking the application and choosing Run As Administrator...

    2) Does your username (login name) have 5 or more characters? If not, try creating a new account and be sure it has 5+ character in the name.

    3) If the above have not fixed your problem. Please review this thread on how to send a ticket to support.
    How To: Send a ticket to support

    -

    What? My Login & Password don't work?
    If you have made sure of the obvious (caps lock is off, spelling is correct, etc) then you will have to contact support. Unfortunately no one in the forums is going to be able to assist you with this. Here is a guide on how to contact support: How To: Send a ticket to support

    -

    "Attempting to connect to service", But never does... OR Error message, "The application failed to initialize properly (0xc0000135). Click on OK to terminate the application."

    Fix: Most have been able to resolve this issue by installing or re-installing .NET Framework 3.5 SP1. You can remove this framework by uninstalling it using Add/Remove Programs. To download it again, use this direct link:
    Download Details - Microsoft Download Center - .NET Framework 3.5

    -

    My screen is completely black after I log in.

    Fix: Many have resolved this issue by updating their video drivers. If you require help on updating your video driver and finding the exact link for your operating system. Follow these steps:

    Download this program it will give you specific information about your video card/drivers.
    Download TechPowerUp GPU-Z v0.5.5 | techPowerUp
    Run the program click the tiny camera in the top right of the window.
    Click Upload to Free Image hosting.
    The copy and paste the VBB Code in your reply to this thread.
    Example of my capture:



    -

    I have downloaded the game, but I can't run the setup.

    Fix: Be sure to right click the setup file and choose "Run as Administrator"

    -

    I can't play in full screen

    Fix: Follow the steps above to update your video drivers.

    -

    While trying to run the setup, I get an error that looks like it's in another language. Or I get an error that says something about corrupt files, or "Not a valid win32 application."



    As described here: Information Regarding Installation Problems

    There was likely a problem when you downloaded the file. The best solution is to re-download the file using another mirror/download site. For more information please click the above link.

    -

    Error I3: an error occurred when connecting to the server

    There are a few fixes for this specific error, please try these steps in order.

    0) Visit https://mat.subagames.com/News.aspx with Internet Explorer. If you get a security certificate error, you need to download and install this: Update for Root Certificates [August 2010] (KB931125)
    Install it, restart your computer, and try MAT again.

    1) This seems to be a problem that is preventing you from accessing secure internet connections. Please download and install this file from Microsoft. Download Details - Microsoft Download Center - Update for Root Certificates [August 2010] (KB931125)
    Reboot your computer and try again.

    2) Also, you can try changing the compatibility from which the game runs. Do this by Right clicking on the MATonline game, go to Properties, then you will see the compatibility options. Try a few different options there.

    3) If you are still having this problem after successfully installing the above file and rebooting, then just as many others have found, it could be a problem with malware blocking you access. Review this post on how to clean your computer of malware.
    Error I3: an error occured when connecting to the server? - Page 5

    4) Something else you could try to fix this is by installing or re-installing .NET Framework 3.5 SP1. You can remove this framework by uninstalling it using Add/Remove Programs. To download it again, use this direct link:
    Download Details - Microsoft Download Center - .NET Framework 3.5

    5) If you have tried all of the above steps are still are having problems. Please contact support. Here's is a guide on how to do that.
    How To: Send a ticket to support

    -


    My microphone isn't working in game, but it works fine with other programs.

    1) If you are using Windows Vista, try running the game as Administrator.

    2) Windows 7 users click here: Help with mic

    3) Windows XP users click here: Help with mic


    -

    Error: Unsupported operation was attempted..
    Quote Originally Posted by [GM]MrSaturn View Post
    You've attempted to install MAT on top of an already existing version of MAT on your machine. You can't do this. This has happened to two people at Suba HQ. You should uninstall your current MAT and install a fresh one. Never install something on top of an existing version of it without uninstalling first.
    Error: Illegal software

    Make sure you run a scan (Preferred by Avast) and use ccleaner or a private tool to clean your registry and/or temperary files. Then go to your Control Panel and make sure you don't have suspicious programs installed.

    OR

    Run-as-admin and run as window xp SP2.

    OR

    Disable your firewall/anti-virus and retry.

    Window 7 fix - MAT iLLeGaL Software Fix For Win 7 by [HD]ZLinK - Helpdesk - CiB Mall Forum - Powered by Discuz!

    --

    MAT.EXE has stopped working

    https://forum.subagames.com/showthre...31419&p=342757

    MAT closes after you press the START button

    In almost all cases this is related to either your antivirus, firewall, or anti-spyware programs blocking MAT.exe from running. Sometimes this can be fixed by adding MAT.exe to your antivirus/firewall/anti-spyware safe list.

    For Norton 360 users!

    Make sure you have a backup copy of your Norton Antivirus(you must have your product key for Norton)

    1. If you use this feature: Identity Protection with Norton, please backup your Identity Safe data (Open Norton, then go to Settings -> Identity Protection -> Backup)
    2. Download latest Norton 360 installer (only the edition you bought):
    - www.norton.com/n360s_6 Standard with 2GB Online Storage
    - www.norton.com/n360p_6 Premier with 25GB Online Storage
    3. Download Norton Removal Tool: http://www.norton.com/nrt
    4. Disconnect from internet
    6. Run the Norton Removal Tool, this will remove Norton from your computer. Reboot your computer.
    8. Install Norton 360 with the previously downloaded installer(from step #2)
    9. Reconnect to the internet
    10. Activate Norton 360(this is where you NEED your Norton registration key, to active your Norton once it is installed again.
    11. Run Live Update until you get no new updates
    12. Restore your Identity Safe data(Remember step 1, this MAY or MAY NOT apply to you. Open Norton, then go to Settings ->Identity Protection -> Restore).


    You may try doing this with other antivirus software, however "we have not tested this with every other product" so we can't guarantee it will work.

    -

    I can't join a game room: "Receiving 'x' (F10 Cancels) | Size xK, Complete 0.0%"

    This is caused by a corrupt game file, it can be fixed in 2 ways, uninstalling the game and installing it back OR you can do this:

    0. Backup your MAT folder; The corrupted file will be deleted even before the new file finish being downloaded. Just copy your MAT folder somewhere else in case something happens that could cancel the downloads.
    1. Make sure you have a working internet connection.
    2. Check if you have the latest version of the MAT client, if not, update it.
    3. Locate MAT directory - Default is C:\Program Files (x86)\SubaGames\MATonline OR C:\SubaGames\MATonline. If you're not sure or don't know where it is, follow the step 3a.
    3a. Right click MAT icon on your desktop -> Choose 'Properties' -> Click Open File Location OR Find Target.
    4. Find the file 'MATRepair' (.exe) and Run it as administrator (Right click -> Run as administrator)
    5. Click 'Repair' and wait for it to finish.
    6. Try joining a game room, if it works then delete the backup you made in the step 0.


    If any of these fixes have resolved your issue, please let us know by replying to this thread. If you are having a problem that is not described in this thread. Please create a new thread or reply to this one giving as much information as you can.
    Last edited by Anzeis; August 20th, 2014 at 08:56 AM.

  2. #2
    Join Date
    Sep 2009
    Location
    127.0.0.1
    Posts
    10,231

    Default

    Updated: October 9th, 2011

    -Removed previous posts
    -Fixed dead links
    -Added new problem with Unsupported Operation
    -Changed instructions for Black Screen

  3. #3
    Join Date
    Dec 2010
    Location
    Canada
    Posts
    185

    Exclamation

    o.jpg thats my drivers and I think they are Fully updated ive check it on Intel's website ..... The screen is still blank..

  4. #4

    Default

    ------------------
    System Information
    ------------------
    Time of this report: 11/10/2011, 02:19:42
    Machine name: HP-HP
    Operating System: Windows 7 Home Basic 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110622-1506)
    Language: Spanish (Regional Setting: Spanish)
    System Manufacturer: Hewlett-Packard
    System Model: HP Pavilion Slimline S5000 Series
    BIOS: BIOS Date: 04/28/10 10:07:05 Ver: 6.08
    Processor: AMD Athlon(tm) II X2 215 Processor (2 CPUs), ~2.7GHz
    Memory: 2048MB RAM
    Available OS Memory: 1792MB RAM
    Page File: 1765MB used, 1817MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce 6150SE nForce 430
    Manufacturer: NVIDIA
    Chip type: GeForce 6150SE nForce 430
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_03D0&SUBSYS_2A99103C&REV_A2
    Display Memory: 889 MB
    Dedicated Memory: 249 MB
    Shared Memory: 639 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: HP w1858 Wide LCD Monitor
    Monitor Model: HP w1858
    Monitor Id: HWP2835
    Native Mode: 1366 x 768(p) (59.790Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvd3dum
    Driver File Version: 8.17.0011.9562 (English)
    Driver Version: 8.17.11.9562
    DDI Version: 9Ex
    Driver Model: WDDM 1.0
    Driver Attributes: Final Retail
    Driver Date/Size: 11/20/2009 18:04:54, 11775080 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4090-11CF-D656-920A1CC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x03D0
    SubSys ID: 0x2A99103C
    Revision ID: 0x00A2
    Driver Strong Name: oem3.inf:NVIDIA_SetB_Devices.NTamd64.6.0:Section00 1:8.17.11.9562ci\ven_10de&dev_03d0&subsys_2a99103c
    Rank Of Driver: 00F60001
    Video Accel:
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    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: Altavoces (Realtek High Definition Audio)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C2A99& REV_1001
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6387 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: Yes
    Date and Size: 6/7/2011 11:46:58, 2890984 bytes
    Other Files:
    Driver Provider: Realtek Semiconductor Corp.
    HW Accel Level: Basic
    Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
    Static/Strm HW 3D Bufs: 0, 0
    HW Memory: 0
    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    Description: Micrófono (Realtek High Definition Audio)
    Default Sound Capture: Yes
    Default Voice Capture: Yes
    Driver Name: RTKVHD64.sys
    Driver Version: 6.00.0001.6387 (English)
    Driver Attributes: Final Retail
    Date and Size: 6/7/2011 11:46:58, 2890984 bytes
    Cap Flags: 0x1
    Format Flags: 0xFFFFF

    -------------------
    DirectInput Devices
    -------------------
    Device Name: Mouse
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: Teclado
    Attached: 1
    Controller ID: n/a
    Vendor/Product ID: n/a
    FF Driver: n/a

    Device Name: HP USB Multimedia Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x04CA, 0x0040
    FF Driver: n/a

    Device Name: HP USB Multimedia Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x04CA, 0x0040
    FF Driver: n/a

    Device Name: HP USB Multimedia Keyboard
    Attached: 1
    Controller ID: 0x0
    Vendor/Product ID: 0x04CA, 0x0040
    FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + Concentrador ra*z USB
    | Vendor/Product ID: 0x10DE, 0x03F1
    | Matching Device ID: usb\root_hub
    | Service: usbhub
    |
    +-+ Dispositivo de entrada USB
    | | Vendor/Product ID: 0x093A, 0x2510
    | | Location: Port_#0003.Hub_#0001
    | | Matching Device ID: generic_hid_device
    | | Service: HidUsb
    | |
    | +-+ Mouse compatible con HID
    | | | Vendor/Product ID: 0x093A, 0x2510
    | | | Matching Device ID: hid_device_system_mouse
    | | | Service: mouhid

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + Dispositivo de teclado HID
    | Vendor/Product ID: 0x04CA, 0x0040
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Controlador de teclado de Terminal Server
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + Controlador de mouse de Terminal Server
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
    Drive: C:
    Free Space: 395.3 GB
    Total Space: 464.7 GB
    File System: NTFS
    Model: ST350041 8AS SCSI Disk Device

    Drive: D:
    Free Space: 1.5 GB
    Total Space: 12.1 GB
    File System: NTFS
    Model: ST350041 8AS SCSI Disk Device

    Drive: E:
    Model: hp DVD-RAM GH40L SCSI CdRom Device
    Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (Spanish), , 0 bytes

    --------------
    System Devices
    --------------
    Name: NVIDIA nForce 10/100 Mbps Ethernet
    Device ID: PCI\VEN_10DE&DEV_03EF&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&38
    Driver: n/a

    Name: Puente PCI de CPU host estándar
    Device ID: PCI\VEN_1022&DEV_1204&SUBSYS_00000000&REV_00\3&267 A616A&0&C4
    Driver: n/a

    Name: NVIDIA nForce Serial ATA Controller
    Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&41
    Driver: n/a

    Name: Administración de sistema PCI de NVIDIA nForce
    Device ID: PCI\VEN_10DE&DEV_03EB&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&09
    Driver: n/a

    Name: Puente PCI de CPU host estándar
    Device ID: PCI\VEN_1022&DEV_1203&SUBSYS_00000000&REV_00\3&267 A616A&0&C3
    Driver: n/a

    Name: NVIDIA nForce Serial ATA Controller
    Device ID: PCI\VEN_10DE&DEV_03F6&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&40
    Driver: n/a

    Name: Controladora PCI de RAM estándar
    Device ID: PCI\VEN_10DE&DEV_03EA&SUBSYS_2A99103C&REV_A1\3&267 A616A&0&00
    Driver: n/a

    Name: Puente PCI de CPU host estándar
    Device ID: PCI\VEN_1022&DEV_1202&SUBSYS_00000000&REV_00\3&267 A616A&0&C2
    Driver: n/a

    Name: Controladora PCI de RAM estándar
    Device ID: PCI\VEN_10DE&DEV_03F5&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&0A
    Driver: n/a

    Name: Puente PCI estándar de PCI a PCI
    Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&60
    Driver: n/a

    Name: Puente PCI de CPU host estándar
    Device ID: PCI\VEN_1022&DEV_1201&SUBSYS_00000000&REV_00\3&267 A616A&0&C1
    Driver: n/a

    Name: Puente PCI estándar de PCI a PCI
    Device ID: PCI\VEN_10DE&DEV_03F3&SUBSYS_2A99103C&REV_A1\3&267 A616A&0&20
    Driver: n/a

    Name: Puente PCI estándar de PCI a PCI
    Device ID: PCI\VEN_10DE&DEV_03E9&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&58
    Driver: n/a

    Name: Puente PCI de CPU host estándar
    Device ID: PCI\VEN_1022&DEV_1200&SUBSYS_00000000&REV_00\3&267 A616A&0&C0
    Driver: n/a

    Name: Controlador de host de PCI a USB mejorado
    Device ID: PCI\VEN_10DE&DEV_03F2&SUBSYS_2A99103C&REV_A3\3&267 A616A&0&11
    Driver: n/a

    Name: Puente PCI estándar de PCI a PCI
    Device ID: PCI\VEN_10DE&DEV_03E8&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&48
    Driver: n/a

    Name: Controladora de host USB OpenHCD estándar
    Device ID: PCI\VEN_10DE&DEV_03F1&SUBSYS_2A99103C&REV_A3\3&267 A616A&0&10
    Driver: n/a

    Name: Puente PCI ISA estándar
    Device ID: PCI\VEN_10DE&DEV_03E0&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&08
    Driver: n/a

    Name: Controladora de High Definition Audio
    Device ID: PCI\VEN_10DE&DEV_03F0&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&28
    Driver: n/a

    Name: NVIDIA GeForce 6150SE nForce 430
    Device ID: PCI\VEN_10DE&DEV_03D0&SUBSYS_2A99103C&REV_A2\3&267 A616A&0&68
    Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    CyberLink Audio Decoder (HP),0x00201000,1,1,CLAud.ax,6.03.0000.2429
    MSDVD Audio Wizard (HP),0x00200001,1,1,CLAudWizard.ax,1.00.0000.4414
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.0513
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.051 3
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.0 513
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.05 13
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,15.04.3538.051 3
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,15.04.3538.051 3
    CyberLink MPEG Video Encoder,0x00200000,1,1,P2GVidEnc.ax,6.00.0001.2226
    RealPlayer Video Filter,0x00200000,1,1,rdsf3260.dll,12.00.0001.0647
    CyberLink MP3/WAV Wrapper,0x00200000,1,1,P2GMP3Wrap.ax,3.07.0000.131 4
    CyberLink Line21 Decoder Filter (HP),0x00200000,0,2,CLLine21.ax,4.00.0000.10210
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    CyberLink AudioCD Filter,0x00200000,0,1,P2GAudioCD.ax,5.00.0000.1321
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.1751 4
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    MainConcept AAC Decoder,0x00400000,1,1,,
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.1751 4
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17514
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7 601.17528
    CyberLink Editing Service 3.0 (Source),0x00200000,0,2,P2GEdtKrn.dll,3.00.0000.29 11
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0 000
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    MainConcept MP4 Demultiplexer,0x00400000,1,2,,
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601. 17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17514
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    P2G Video Decoder,0x00200000,2,3,P2GVSD.ax,6.00.0000.2310
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.1752 8
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    AsyncEx,0x00200000,0,1,AsyncEx.ax,
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.1752 8
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
    File Source (MP3),0x00400000,0,1,MP3Source.ax,
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    CyberLink Video Regulator,0x00200000,1,1,P2GRGL.ax,2.00.0000.3328
    P2G Audio Decoder,0x00200000,1,1,P2GAud.ax,6.01.0000.3601
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17514
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17514
    CyberLink Video Effect,0x00200000,1,1,P2GVidFx.ax,1.00.0000.2030
    Cyberlink SubTitle(HP),0x00200000,2,1,CLSubTitle.ax,1.00.000 0.6519
    MainConcept (Consumer) AVC/H.264 Video Decoder,0x00400000,1,2,,
    CyberLink Audio Noise Reduction,0x00200000,1,1,P2GAuNRWrapper.ax,2.00.00 00.1017
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17 514
    CyberLink Load Image Filter,0x00200000,0,1,CLImage.ax,3.00.0000.2307
    CyberLink MPEG-2 Splitter,0x00200000,1,2,P2Gm2spliter.ax,2.04.0000. 2301
    CyberLink Audio VolumeBooster,0x00200000,1,1,P2GVB.ax,1.00.0000.10 08
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17514
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Cyberlink Dump Dispatch Filter,0x00200000,1,0,P2GDumpDispatch.ax,1.02.0001 .2412
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17514
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17514
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17514
    CyberLink Audio Effect (HP),0x00200000,1,1,claudfx.ax,6.00.0000.6525
    CyberLink Audio Resampler,0x00200000,1,1,P2GAuRsmpl.ax,1.00.0000.2 625
    File Writer,0x00200000,1,0,WLXVAFilt.dll,15.04.3538.051 3
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    CyberLink MPEG-1 Splitter,0x00200000,1,2,P2Gm1spliter.ax,2.04.0000. 2301
    CyberLink Tzan Filter (HP),0x00200000,1,1,CLTzan.ax,3.05.0000.2005
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.1751 4
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Cyberlink File Reader (Async.),0x00200000,0,1,P2GReader.ax,3.00.0000.301 6
    CyberLink M2V Writer,0x00200000,1,0,P2GM2VWriter.ax,1.03.0000.20 17
    Cyberlink Dump Filter,0x00200000,1,0,P2GDump.ax,3.00.0000.7122
    CyberLink Video Stabilizer,0x00200000,1,1,P2GVideoStabilizer.ax,1. 00.0000.1017
    CyberLink DVD Navigator (HP),0x00200000,0,3,CLNavX.ax,8.00.0002.3811
    CyberLink PCM Wrapper,0x00200000,1,1,P2GPCMEnc.ax,1.01.0000.0321
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17514
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17514
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17514
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17 514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601 .17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    RealPlayer Transcode Filter,0x00600000,0,0,rdsf3260.dll,12.00.0001.0647
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.1 7514
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.1751 4
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.760 1.17528
    CyberLink TimeStretch Filter (CES),0x00200000,1,1,P2Gauts.ax,1.00.0000.2212
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17514
    CyberLink TL MPEG Splitter,0x00200000,1,2,P2GTLMSplter.ax,3.02.0000. 2219
    RealPlayer Audio Filter,0x00200000,1,1,rdsf3260.dll,12.00.0001.0647
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.1 7514
    CyberLink MPEG Muxer,0x00200000,2,1,P2GMpgMux.ax,5.01.0000.1723
    CyberLink Video/SP Decoder (HP),0x00200000,2,3,CLVSD.ax,8.04.0000.1502
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17514
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17514
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17514
    TechSmith File Source,0x00400000,0,1,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith SWF Writer,0x00200000,2,0,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith WMFSDK Writer,0x00200000,1,0,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith Simple PIP,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1 426
    ImageSource,0x00200000,0,0,CamtasiaFilters.dll,7.0 0.0000.1426
    TitleSource,0x00200000,0,0,CamtasiaFilters.dll,7.0 0.0000.1426
    TechSmith Time Adjust,0x00200000,1,1,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith Splitter Filter,0x00200000,1,1,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith Frame Skip Filter,0x00200000,1,1,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith Perf Skip Filter,0x00200000,1,1,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith ZoomPIP Filter,0x00200000,2,1,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith PushVMR Source,0x00200000,0,1,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith PushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith PushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith SimplePushBitmap Source,0x00200000,0,2,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith Wave Dest,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000. 1426
    TechSmith Overlay,0x00200000,1,1,CamtasiaFilters.dll,7.00.00 00.1426
    TechSmith Wave Buffer,0x00200000,1,0,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith ForceColor 8,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.142 6
    TechSmith ForceColor 555,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1 426
    TechSmith ForceColor 565,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.1 426
    TechSmith ForceColor 24,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.14 26
    TechSmith ForceColor 32,0x00200000,0,0,CamtasiaFilters.dll,7.00.0000.14 26
    TechSmith Force Color32A,0x00200000,0,0,CamtasiaFilters.dll,7.00.0 000.1426
    SSFileWriter,0x00200000,1,0,CamtasiaFilters.dll,7. 00.0000.1426
    TechSmith Frame Rate Tuner,0x00200000,1,1,CamtasiaFilters.dll,7.00.0000 .1426
    TechSmith Camera Adjust,0x00200000,1,1,CamtasiaFilters.dll,7.00.000 0.1426
    Techsmith Quicktime MOV Source,0x00600000,0,2,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith Sound Effects Filter,0x00200000,1,1,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith Flv Key Frame Setter,0x00200000,1,1,CamtasiaFilters.dll,7.00.000 0.1426
    TechSmith Floating Point Wave Filter,0x00800000,1,1,CamtasiaFilters.dll,7.00.000 0.1426
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0 000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601 .17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17514
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17514
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17514
    P2G Video Regulator,0x00200000,1,1,P2GResample.ax,2.05.0000. 1818
    P2G Audio Encoder,0x00200000,2,0,P2GAudEnc.ax,2.00.0000.4815
    LAME Audio Encoder,0x00100000,2,1,lame_dshow.ax,1.00.0054.508 01
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17514
    CyberLink MPEG Decoder,0x00200000,2,3,P2GMVD.ax,5.00.0000.0929
    iZotope Vocal Enhancement,0x00200000,1,1,iZotope_VocalEnhancemen t.dll,1.00.0000.0024
    iZotope Consumer Restoration,0x00200000,1,1,iZotope_ConsumerRestora tion.dll,1.00.0000.0024

    WDM Streaming Tee/Splitter Devices:
    Convertidor de derivador/consumidor a consumidor,0x00200000,1,1,ksproxy.ax,6.01.7601.175 14

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.175 14
    Códec Cinepak por Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.175 14
    Códec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Códec Intel IYUV,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
    TechSmith Screen Capture Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17514
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Ley A CCITT,0x00200000,1,1,quartz.dll,6.06.7601.17514
    Ley u de CCITT,0x00200000,1,1,quartz.dll,6.06.7601.17514
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17514

    Audio Capture Sources:
    Micrófono (Realtek High Definit,0x00200000,0,0,qcap.dll,6.06.7601.17514

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17 528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17 528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17514

    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    Realtek HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17528
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17528
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17528

    WDM Streaming Communication Transforms:
    Convertidor de derivador/consumidor a consumidor,0x00200000,1,1,ksproxy.ax,6.01.7601.175 14

    Audio Renderers:
    Altavoces (Realtek High Definit,0x00200000,1,0,quartz.dll,6.06.7601.17514
    CyberLink Audio Renderer (HP),0x00200000,1,0,CLADR.ax,7.00.0000.2111
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17514
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17514
    DirectSound: Altavoces (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.17514

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
    Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
    Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
    PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

  5. #5

  6. #6
    Join Date
    Dec 2010
    Location
    ROMANIA
    Posts
    7

    Default

    I tried to log on MAT but servers disappear. Does anyone know how to fix it?View image: MAT04794

  7. #7
    Join Date
    Dec 2010
    Location
    Where do you think?
    Posts
    344

    Default

    Servers are up.

  8. #8

    Default

    when i try to launch mat there is always a message thats telling me to remove illegal software. anyone knows what to do? i'm lost

  9. #9

    Exclamation ACE game start failure error message "File not found". How do i fix this?

    When I try to log into ACE online I put my username and password in correctly and I have the game updated but when I click on "game start" I get an error message saying "FILE NOT FOUND" how do I fix this?

  10. #10
    Join Date
    Sep 2009
    Location
    Denmark
    Posts
    1,876

    Default

    Quote Originally Posted by EternalGamer99 View Post
    When I try to log into ACE online I put my username and password in correctly and I have the game updated but when I click on "game start" I get an error message saying "FILE NOT FOUND" how do I fix this?
    Try and post in the ACE part of forum.. This is MAT..

    But i would try and reinstall the game if i were you..
    M.A.T - ShadowAngel
    Priston Tale - DkLinde

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