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Thread: ACE FAQ-Tickets open.

  1. #21
    EchoSaviour's Avatar
    EchoSaviour is offline Divider of Zero, Multiplier of Infinity
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    Make sure you properly sent the ticket.

    Emails are completely phased out so if you sent one that way, it's been auto replied.

    If a ticket isn't properly filled out, support can also reject it if it provides too little information.


    All variables have been taken into consideration. All actions that can happen, could happen, might happen, and are unlikely to happen have been accounted for.

  2. #22

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    Well i sent an email to get my secondary reset about 4-5 days ago and got one email back asking for the security questions and shiz. So i sent Back the response aboooooutt 2 days ago and still haven't gotten a reply back. Im just wondering if my email would have been phased out and ill just get the auto-reject email >:[

    Also, add an option in the newer support tickets for secondary Ace pw changing please

  3. #23

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    Q: What is [GM]EchoSaviour's original SCO-ACE identity?
    A: That is up to the players to find out for themselves.
    You are a crafty mother****er Wyndstryker.
    N eggedphonikk

  4. #24
    EchoSaviour's Avatar
    EchoSaviour is offline Divider of Zero, Multiplier of Infinity
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    Quote Originally Posted by ProphetTheGrey View Post
    Well i sent an email to get my secondary reset about 4-5 days ago and got one email back asking for the security questions and shiz. So i sent Back the response aboooooutt 2 days ago and still haven't gotten a reply back. Im just wondering if my email would have been phased out and ill just get the auto-reject email >:[

    Also, add an option in the newer support tickets for secondary Ace pw changing please
    That is something we can probably pop in soon.


    All variables have been taken into consideration. All actions that can happen, could happen, might happen, and are unlikely to happen have been accounted for.

  5. #25
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    I am still unable to find an actual link or form to fill out a ticket. I was able to find my issue in the FAQ system, as it has to deal with an item transfer (specifically a slot armor that was traded before the patch that made them not trade-able). How would I go about sending in the information needed for this issue?
    <P><IMG src="http://i101.photobucket.com/albums/m58/macias_04/hypert.jpg"></P>

  6. #26

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    Quote Originally Posted by ProphetTheGrey View Post
    Well i sent an email to get my secondary reset about 4-5 days ago and got one email back asking for the security questions and shiz. So i sent Back the response aboooooutt 2 days ago and still haven't gotten a reply back. Im just wondering if my email would have been phased out and ill just get the auto-reject email >:[
    Same Question

  7. #27

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    so does this all mean no more armor transfers?

  8. #28
    Monkeynucleosis's Avatar
    Monkeynucleosis is offline I can't pick a name so I'll keep changing it.
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    So I sent in a ticket. Its been replied to. I click on it to look
    at the reply, and it sends me back to the Suba home page :/
    I don't know what else to do. I give up.

    ~t
    <br>

  9. #29
    EchoSaviour's Avatar
    EchoSaviour is offline Divider of Zero, Multiplier of Infinity
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    Try again?

    Haven't had any issues with the ticket system when I tried it.


    All variables have been taken into consideration. All actions that can happen, could happen, might happen, and are unlikely to happen have been accounted for.

  10. #30
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    erm, i didnt find a ticket link where i could fill in a report of abusive behavior =P
    Quote Originally Posted by [GM]EchoSaviour View Post
    Nice try, but you failed.
    Quote Originally Posted by [GM]EchoSaviour View Post
    Placeholder before JKRevanBR decides to ninja a maintenance notes thread


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