I'm new. Played 3 times over the course of a week or so and have leveled to 22. Tried playing on the 28th and could not for the weaksauce-500 error, have not been able to get in game since. I did enter a support ticket several hours ago, not sure if I did it right or even if it were the right thing to do. Not sure if the forum is really the right avenue to take either, can anyone lead me in the right direction?