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Thread: Forgot my second password

  1. #1

    Default Forgot my second password

    Good night.

    Sorry for noob question i want to ask...
    I forgot my second password (password to open my inventory) because i stop playing for a while.
    Is there any tips to know/get my second password back?

    Thx

  2. #2
    Join Date
    Jan 2014
    Posts
    320

    Default

    You can create a new inventory password as long as you know your security word.
    Open System Settings (Press 'ESC'), click "Others" tab and on the lower right, click "Password" button.

  3. #3

    Default

    Hm... how if i forgot my security word?
    Is there any way to get it back?

  4. #4

    Default

    Hello,
    I have the same issue.
    I didn't play for a while and now I don't remember the password of my inventory or the second password.
    I tried to create a ticket (Welcome to Customer Suppor>tAccount Related>Forgot Secondary Password), but I noticed it wasn't for Lucent Heart.
    Can you help me? :'c

    Update :
    I'm trying my luck here Welcome to Customer Support>Lucent Heart>Lucent Heart - Login Issues
    Last edited by Yokimichan; June 10th, 2017 at 05:40 AM.

  5. #5
    Join Date
    Aug 2016
    Posts
    94

    Default

    We'd be glad to, we'll need you to send a support ticket!

  6. #6

    Default

    I have same problem,can you help me please?

  7. #7
    Join Date
    Aug 2016
    Posts
    94

    Default

    Of course! We just need you to send a support ticket!

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