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Thread: About your support system

  1. #1

    Default About your support system

    My sugestion is to check Whether those on your support team truly understand your system.

    I have a friend that has told the support team in a ticket the problem he has been having. Where he cant login when he has used the correct user name and password. I have helped troubleshoot the issue on our end, being one who majored in computer servicing technology. I have seen him login in to Subagame Numerous times without Issue and use the correct username for both (not his nickname) and i found the support response to be inefficient. They even asked for his Email which should be linked in your system to his account. This Ignorance in the use of computer technology, has baffled me. I just want to make sure you know you may have some problems with your support system.

    Thank you,
    Richard

    I just noticed this post is most likely in the wrong place and would like to Apologize
    Last edited by MarxSilverkin; March 10th, 2015 at 05:56 PM. Reason: It may not belong here

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