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Thread: Unable to connect to server?

  1. #1

    Default Unable to connect to server?

    Just installed the game, always prompted by "unable to connect to server" after trying to establish a connection. Is the game down, or is it just me? Any help is appreciated, TIA!

  2. #2

    Default

    I am facing the same issue too. Awaiting for SunnyZ to reply to my private message.

  3. #3

    Default

    Quote Originally Posted by LordCzar View Post
    Just installed the game, always prompted by "unable to connect to server" after trying to establish a connection. Is the game down, or is it just me? Any help is appreciated, TIA!
    Arvin to.
    Uninstall and delete all remaining files, then install the full client from:
    wrong link

    After installing, run the "PsTale.exe" as Administrator.

    Because subagames account is different to pristontale account:
    Login at https://pt1.subagames.com/Home.aspx then press "create priston tale account"

    All credit goes to SunnyZ
    Last edited by SunnyZ; April 20th, 2017 at 08:33 AM.

  4. #4

    Default

    Quote Originally Posted by Natalch05BF7Dd8 View Post
    Arvin to.
    Uninstall and delete all remaining files, then install the full client from:
    wrong link

    After installing, run the "PsTale.exe" as Administrator.

    Because subagames account is different to pristontale account:
    Login at https://pt1.subagames.com/Home.aspx then press "create priston tale account"

    All credit goes to SunnyZ



    Hi Nata,

    But I already have an existing PT account.

    If after re-installing the game files, can I still log in to my existing account?
    Last edited by SunnyZ; April 20th, 2017 at 08:33 AM.

  5. #5
    Join Date
    Jul 2015
    Location
    Palace of Eden
    Posts
    181

    Default

    Yes you can log back in to the game once you installed pristontale with existing account. If you cannot get into your account you need to send a support ticket. Here is link in case you need to. They may want your personal info so give email that was with your account and hopefully by the next business day you will get a response. Good Luck...

    https://subagames.com/SupportPage.aspx
    Level 114 - Priestess - GrandDutches
    Clan Grind4Life
    Former OhxR member

  6. #6
    Join Date
    Sep 2009
    Location
    Perth, Australia
    Posts
    9,930

    Default

    .. don't install 3198....
    We are on 3200. latest client is here: https://forum.subagames.com/showthread.php?t=93756

  7. #7

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    thanks kirby

  8. #8

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    thanks Sunny

  9. #9

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    Sunny, I still get the "unable to connect to server", I'm already at 3.20.0, downloaded the latest full client and all.
    Anything I could still check before giving up entirely?

  10. #10

    Default

    same here. were doomed guys seems like no pt for us this time

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